Despite investment in primary and community healthcare being set to increase to £3.5bn a year by 2024, the ambitious Cost Improvement Programme (CIP) targets continue to squeeze budgets. In order to counteract this, more NHS Trusts are looking to save money and to streamline their communications platforms.
NHS Digital
This is where 8×8 come in. They have created the X Series, which has been designed specifically to transform the customer experience by letting patients, staff and employees to interact via one system of engagement.
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